Hours: Full-time

Position Mission

Are you a dynamic and experienced accounting professional who is passionate about fulfilling the Great Commission? If so, we invite you to join FOCUS as an Accounting Manager.

Anticipated application deadline:

None. FOCUS is currently accepting applications for this position on an ongoing basis. (If an application deadline is later established, this posting will be updated.)

What You'll Do:

• Lead a team, ensuring accurate financial reporting and compliance.
• Manage budgets and financial performance analysis.
• Improve processes and implement efficient financial systems.
• Prepare financial statements and collaborate with auditors.

What You Need:

• Bachelor's degree in Accounting, CPA preferred.
• 3+ years of finance or accounting experience.
• Proficiency in GAAP and nonprofit accounting.
• Strong communication and problem-solving skills.
• Passion for our mission and the Catholic faith.

Why FOCUS:

• Mission-Driven Culture
• Professional Development
• Competitive Salary and Benefits

Compensation & Benefits

For this role, we anticipate paying $80,000 - $100,000/year. This role is also eligible for bonus pay. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off, which includes up to 48 hours of paid leave under the Colorado Healthy Families and Workplaces Act
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

#LI-OnSite

#LI-permanent 

Hours: Full Time

Position Mission

FOCUS Missions is one of the fastest growing Catholic mission trip organizations in the world, sending thousands of participants around the world to encounter and serve poverty of all forms.  The Missions Specialist is a core member of the FOCUS Missions team who trains and coaches Mission Directors to carry out successful mission trips, serving the poor in charity and truth, while helping participants come to a deeper understanding of their own relationship with Jesus.  This includes routine meetings with the trip director, vision casting, and adherence to department processes (checklist, booking procedures, payments etc.) while constantly striving to push the Missions department toward a higher level of staff care and efficiency. In addition, Mission Specialists may have the opportunity to take on additional projects according to skillset and bandwidth to further the effectiveness of the team. Salary is based on Mission Partner Development (MPD)

Position Responsibilities

Trip Success and Management  

• Manage comprehensive planning and logistics for 10-20 trips 
• Direct a trip during 1 mission season  
• Be available as an on-call director or leader during the other mission season (aka “Firefighting”) 
• Hold regular bi-weekly meetings with directors
• In each meeting
  • Delegate and follow up on task
  • Review checklist and coaching topics
  • Set and follow up on recruitment and fundraising goals
• Provide support outside meetings as needed (calls, emails, texts) 

Trip Finances

• Build initial budget and update monthly at a minimum 
• Ensure projected funds are adequate for trip needs without excess 
• Confirm expenses with host and set final budget no later than 2 months prior to departure 
• Complete host payments no later than 1 month prior to departure 

Host Relationships

• Maintain positive relationship by building rapport 
• Review past AARs and trip one-pager at beginning of season

Administrative Support

• Complete designated coach tasks on time and accurately 
• Maintain accurate deadlines in the checklist 
• Update all required platforms immediately when trip information changes 
• Ensure trip logistics follow all departmental processes and procedures 
• Upload all required trip information to Box and SS before departure 
• Complete AAR, MQR and other post-trip tasks within 1 month of trip end 

Communication

• Communicate in a timely and professional manner with all parties 
• Respond to emails within 48 hours 
• Respond to calls, voicemails and texts within 24 hours 
• Convey themes of trust, safety, empathy, ownership and transparency 
• Communicate any real or proposed policy and procedure deviations to manager immediately 
• Communicate proactively with Managers and teammates  

MPD

• Achieve and maintain $3,500 in monthly support 
• Set 14:28 number and create a plan to achieve it within 12 months 
• Adhere to Wednesday morning MPD time 
• Send out monthly email updates by department deadline 
• Schedule at least 1 ask per day when traveling for MPD 

Coach Training and Development

• Prepare for each Training session by reviewing required material 
• Attend all Training sessions 
• Make up sessions within 1 week when missed 
• Maintain up-to-date knowledge of policies and risk management 
• Attend and participate in each Coach Development meeting 

Special Projects

• Fulfill all requirements on time and accurately for mission director and/or leader roles 
• Attend all required meetings associated with additional projects 
• Complete required tasks associated with additional projects on time and accurately 

Qualifications

• Ideally 2+ years of experience as a campus missionary  
• Ideally Team Director qualified   

Compensation & Benefits

For this role, we anticipate paying $42,000 - $54,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

Personal Mission Partner Development (MPD) is one way in which FOCUS invites others to be on mission with us through the gift of their financial support. In this position, the POSITION will be expected to fundraise between $3,500-$4,500 a month to support their work with FOCUS. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts. 

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

Staff Care provides world class investment in its people by providing care, counsel, and resources to help staff flourish as individuals and in their roles. The Staff Care Program Director is responsible for completing projects to support the Staff Care team and specifically the Director of Mental Health and Suitability. They will take particular ownership of Suitability systems and support, background checks, and administrative upkeep of Staff Care Staff Site Pages. They will engage in deputized fundraising and is expected to fundraise their salary. 

Position Responsibilities

• Keep Staff Care Site pages up to date with particular ownership of the mental health pages and Counselors Database.
• Lead communication efforts around mental health resources.
• Administrative, operational, and logistical support for various Suitability and Mental Health projects and for the Director as assigned.
• Maintain and upkeep Suitability systems.
• Coordinate with Recruitment team.
• Manage Background check processes.

Qualifications

• Previous FOCUS experience
• Bachelor's degree
• Computer proficiency 

Compensation & Benefits

For this role, we anticipate paying $40,000 - $72,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

Personal Mission Partner Development (MPD) is one way in which FOCUS invites others to be on mission with us through the gift of their financial support. In this position, the candidate will be expected to fundraise a minimum of $3,260 per month to support their work with FOCUS. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts. 

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission:

FOCUS Mission is to know Christ Jesus and fulfill His Great Commission. The FOCUS Marketing team advances this mission by partnering with internal departments to build and maintain strong relationships. The Account Manager ensure their marketing needs are met effectively and efficiently, within established budgets and timelines.

Position Summary:

The Account Manager serves as the primary point of contact for assigned departments, supporting all creative, digital, and strategic marketing initiatives. They meet regularly with stakeholders to gather and clarify requests, document and track action items, set clear expectations, and advocate for departmental needs internally. Through proactive communication and coordination, Account Managers ensure alignment between departments and the marketing team.

Position Responsibilities:

Department Relationships

• Establish and nurture strong relationships with internal stakeholder departments by maintaining active and collaborative department partnerships.
• Develop and maintain a consistent communication plan with assigned departments, including recurring meetings, email updates, and status reporting.
• Effectively communicate marketing needs, priorities, and expectations across departments while collaborating to understand and support each department’s unique goals and initiatives.
• Identify when additional Marketing team members or leadership should participate in meetings based on project scope, oversight needs, or subject-matter expertise.

Annual Marketing Plan Management

• Facilitate strategic planning conversations, maintain oversight of marketing activities, and ensure team members fulfill assigned responsibilities and deadlines.
• Attend meetings between Marketing and assigned departments as needed, documenting detailed notes, action items, and next steps.
• Distribute meeting summaries to all stakeholders, coordinate follow-up meetings, and ensure accountability for action items. 
• Provide regular project status updates to department stakeholders through biweekly or monthly communications, as appropriate.
• Deliver final campaign reports and performance summaries to department stakeholders. 

Brand and Messaging Ownership

• Develop and maintain a strong understanding and stewardship of the FOCUS brand and messaging across all internal and external communications.
• Partner with departments to ensure all marketing initiatives align with established brand standards and messaging guidelines.
• Ensure all projects follow the appropriate review and approval process to maintain brand consistency and quality.
• Collaborate with the Director of Brand and/or Creative Director at the appropriate stages of projects to ensure strategic oversight and proper brand application. 

Cultivate Divine Intimacy

• Participate in community prayer, including scheduled department prayer time (minimum Holy Half Hour) and the Divine Mercy Chaplet at 3:00 p.m.
• Engage in additional spiritual formation opportunities in accordance with the Guidelines for Divine Intimacy and relevant DSC policies.
• Serve as a consistent witness for Jesus Christ by maintaining a courteous, Christ-centered attitude in all interactions within and outside of FOCUS.
• Strive to live according to the moral life in Christ, consistent with the Oath of Fidelity and applicable organizational policies.

Qualifications

• Strong written and verbal communication skills

• Experience and understanding of digital and traditional marketing

• Highly proficient in building long-term relationships
• Flexibility to adapt to changing priorities and deadlines

Compensation & Benefits

For this role, we anticipate paying $60,000 - $65,000/year.  This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

The mission of FOCUS Retreat is to catalyze and mature intentional disciples in the Little Way of Evangelization through transformative encounters of prayer, the sacraments, and fellowship. We do this by providing world-class resources and training to accompany others to host local retreats. Currently, FOCUS Retreats supports and trains leaders to host our various retreat experiences.

FOCUS Retreats reaches thousands of participants each year through dozens of retreats held around the world. Because of their low barrier-of-entry, retreats are highly accessible and capable of reaching a diverse set of audiences. In the coming years, FOCUS Retreats hopes to expand our service to college students while also engaging other audiences such as FOCUS alumni, benefactors, and parishes.

The Retreats Partnership Specialist (1) works to establish strong relationships with parish, diocesan, and retreat center leadership in a way that generates leads and (2) oversees the planning and administration of 4-6 retreats per semester through regular coaching.

This is a fundraised position, offering comprehensive training and resources to ensure success in building a support base. Additionally, dedicated time will be allocated during the workweek to focus on fundraising efforts, with robust guidance and tools provided to support this aspect of the role. In addition to departmental tasks, the Retreats Partnership Specialist, will be expected to live out the cultural virtues, participate in daily prayer and Mass and have a weekly plan of investment in mission. 

Position Responsibilities

Building Partnerships

Establish relationships and conduct pitch meetings with parish and diocesan leaders to generate 20 new retreats in the following 18 months. Interface with the lifelong mission teams to ensure clear communication when working with parish and diocesan contacts. Generate and maintain “featured partner” relationships with retreat centers in strategic hubs where retreats happen regularly. 

Coaching

Hold regular, bi-weekly meetings with Retreat Directors (4-6 per semester) beginning as early as August. Retreat budget oversight: ensure that each retreat stays in positive financial standing. Ensure no less than 80% completion of recruitment goal across all assigned retreats. Maintain 4.2+ coaching helpfulness rating from retreat directors.

Project Management

Set deadlines in conversation with manager and achieve at least 90% completion per semester.  

Event Planning

Attend and help put on the annual retreat director training.

Key Compentencies

• Adaptability - Not rigid. Copes effectively with complexity, ambiguity, and change.
• Innovation – Creatively comes up with new ideas. Thinks outside of the box when brainstorming solutions.
• Resourcefulness/Initiative - Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results-oriented “doer.”
• Coaching: Has a hospitality mindset. Able to troubleshoot and invest in others, helping to cultivate buy-in and advancement in others.
• Organization/Planning - Plans, organizes & schedules in efficient, organized manner. Focuses on key priorities.
• Team Player - Reaches out to peers. Overcomes we-they. Approachable. Leads peers to do what is best for company.
• Excellence - Sets high stretch standards of performance for self and others. Low tolerance for mediocrity. High sense of responsibility
• Personability – Puts people at ease. Shows Emotional Intelligence. Sensitive, compassionate. Not arrogant. Friendly, sense of humor, genuine.
• Oral Communication – Communicates well one on one, in small groups and public speaking. Fluent, quick on feet, command of language. Keeps people informed.
• Stress Management – Stable and poised under pressure
• Self-Awareness/Feedback  – Recognizes own strengths & weaknesses. Not defensive. Does not rationalize mistakes or blame others. Uses feedback mechanisms.
• Conflict Management – Understands natural forces of conflict and acts to prevent or soften them. Effectively works through conflict to optimize outcome. Does not suppress, ignore or deny conflicts. 

Qualifications

• Ideally 2+ years campus experience
• Ideally at least one year campus TD experience
• Experience having directed or led a FOCUS retreat is highly preferred.
• Proficiency in Spanish or German preferred. 

Compensation & Benefits

For this role, we anticipate paying $48,000 - $72,000/year.  This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

Personal Mission Partner Development (MPD) is one way in which FOCUS invites others to be on mission with us through the gift of their financial support. In this position, you will be expected to fundraise  to support their work with FOCUS. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts. 

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

The role of a Event Specialist is to assist in planning and executing SEEK, FOCUS’ national conference. SEEK is a five‑day event designed to invite attendees into an encounter with Christ and the Gospel message and is held annually in two city‑wide venues concurrently. As SEEK continues to grow, the Event Specialist plays a key role in removing obstacles to encounter and supporting the delivery of a formative and lifechanging event.

As part of a large planning team, the Event Specialist manages specific project areas, coaches committees of campus staff, and partners with external vendors to execute a world-class conference experience.  This role includes planning multiple conference locations and then passing off projects to the on the ground team for the locations s/he does not attend.

Specialist: The role will report to a Conference Manager for training during the first conference cycle, followed by more independent management of the projects the second conference cycle.

Position Responsibilities

Core Responsibilities

• Report to Manager of Events.
• Be available and willing to take on special projects as needed.
• Email Communication – stay up to date, respond within a timely manner (less than 48 hours), and keep inbox below 100 unread emails weekly.  Respond to phone calls and voicemail within 1 business day.   Always put an out of office reply on phone and email when on PTO or not checking email for longer period of times.
• Respond to direct support tickets no later than 48 hours
• Enter reasonable deadlines for project plans 6-18 months prior to event and track progress weekly.  Inform manager on any dealys and strategize solutions for accomplishing all planning tasks. 
• 90% on time status of deadlines in SEEK Master Plan.
• Ensure all expenses for assigned projects are tracked and within 5% of project budget, unless extraordinary circumstances occur and are approved by (Sr) Director of Conferences.  Post-event: ensure all invoices within owned projects are reviewed and paid on time. Assist with bill review and splits as required. Proficiency in relevant technologies / tools including Smartsheet, Passkey and Cvent

Conference Projects

• Determine communication channels and frequency with relevant external vendors
• Master key technology required for technical execution
  • Senior level: Advanced proficiency in specialized areas
• Assist in external vendor search as needed
• Coordinate and manage all aspects of project areas, including project planning and expense tracking. Manage internal stakeholders needs and work with teammates to accommodate all requests. 

Committee Coaching

• Build out roles for committees and onsite counter parts 12 months out
• Meet with Committee Head Weekly to onboard and ensure project completion up to 80% Train and on-board committee heads within 15 days of committee selection

Cultivate Divine Intamcy

• Pray in community, including scheduled department prayer time (Holy-half hour minimum) and DSC- Divine Mercy Chaplet at 3p.m.
• Avail yourself of other spiritual opportunities
• Be a consistent witness for Jesus Christ, and maintain a courteous, Christ-like attitude in dealing with people outside of FOCUS. Live out the moral life in Christ (see e.g. Oath of Fidelity and relevant policies)

Qualifications

• Proven experience in planning and implementing small and large events.
• Project management and ability to meet deadlines for multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to drive projects forward with multiple stakeholders, while finding win-win solutions.
• Ideally 2+ years of experience as a campus missionary
• Ideally SEEK committee experience

Compensation & Benefits

For this role, we anticipate paying $48,000 - $65,000/year.  This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

Personal Mission Partner Development (MPD) is one way in which FOCUS invites others to be on mission with us through the gift of their financial support. In this position, the Event Specialist will be expected to fundraise a minimum of $4,000 per month to support their work with FOCUS. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts. 

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

The Senior Business Analyst partners with stakeholders across FOCUS and FMF to understand business needs, model current processes, propose practical solutions, configure and improve business systems, train users, and hold teams accountable to agreed-upon processes and standards. This role supports a portfolio of enterprise and departmental systems that may include constituent relationship management platforms, payment processors, reporting and analytics tools, workflow platforms, and other connected business applications. The role combines business analysis, solution design, data governance, systems configuration, training, and cross-functional leadership to strengthen data quality, operational efficiency, user adoption, and scalable ministry support across the organization.

Position Responsibilities

• Process Design and Optimization
  • Meet with stakeholders to understand business needs, pain points, desired outcomes, and success measures.
  • Model current business processes and identify gaps affecting system integrity, data quality, efficiency, accountability, or scalability.
  • Propose and implement solutions that may include process changes, system configuration, integrations, reporting, training, or role clarity.
  • Own standard operating procedures (SOPs) for core business workflows so institutional knowledge is documented and repeatable.
• Business Systems Configuration and Administration
  • Configure, administer, and continuously improve business systems based on stakeholder needs and organizational priorities.
  • Translate business requirements into scalable system configurations, workflows, fields, rules, permissions, and user experiences.
  • Maintain data integrity through field standards, validation practices, de-duplication routines, and process controls.
  • Manage user access, roles, permissions, onboarding, and offboarding across supported business systems.
• Data Governance Strategy and Policy
  • Lead development, documentation, and ongoing refinement of data governance policies and standards across FOCUS/FMF systems, including clear definitions for systems of record, data ownership, and stewardship.
  • Partner with the Director of Business Solutions to define data quality standards, data ownership, and stewardship practices.
  • Identify data governance risks and gaps across the organization and recommend remediation plans.
  • Ensure data governance practices abide by applicable legal and regulatory standards.
• Systems Integration and Vendor Management
  • Manage how supported systems integrate across the data pipeline, including platforms such as CRMs, payment processors, Smartsheet, Power BI/Fabric, and other enterprise tools.
  • Stay current on supported system capabilities, releases, integrations, and vendor roadmaps; evaluate new features and escalate support issues as needed.
  • Provide budget input and recommendations on systems and tools that support CRM and data infrastructure needs.
• Strategic Planning and Cross-Departmental Leadership
  • Provide strategic input on business systems, data governance, and process improvement roadmaps in partnership with IT leadership.
  • Translate high-level organizational goals into concrete, actionable solution plans across processes, systems, data, reporting, and adoption.
  • Lead and manage projects that span multiple departments, coordinating stakeholders toward shared data and process goals.
  • Serve as a subject-matter expert on business systems, data governance, process design, and user adoption best practices for stakeholders across the organization.
• Reporting and Analytics
  • Build, maintain, or support reports and dashboards that provide management insight, monitor process health, and support accountability.
  • Ensure reporting accuracy by maintaining strong underlying data governance practices.
  • Ensure FMF and FOCUS alignment on reporting.
• Compliance, Security and Documentation
  • Ensure supported business system practices abide by relevant legal, regulatory, and data security standards.
  • Maintain data security and privacy practices for constituent data.
  • Document system configuration decisions, data governance policies, training materials, and supported business processes for institutional continuity.
• Training, Support and Team Development
  • Train and support FOCUS/FMF staff on approved processes, system use, data standards, and governance expectations.
  • Serve as the escalation point for complex enterprise system configuration questions.
  • Mentor and upskill others on business systems, process discipline, data governance practices, and accountable use of shared tools.

Qualifications

• Education: 
  • Bachelor's degree in Information Systems, Business Administration, or a related field required
• Experience:
  • 5+ years of experience configuring, administering, or improving business systems such as CRMs, constituent management platforms, payment processors, workflow tools, or reporting platforms.
  • Demonstrated experience building or maintaining data governance frameworks and practices.
  • Experience translating business needs and data strategy into system configuration, process design, reporting, training, and adoption plans.
  • Experience mapping and redesigning business processes (process improvement background a plus).
  • Nonprofit, faith-based, or higher-ed advancement experience a plus.
• Technical Skills:
  • Strong expertise configuring and administering business systems, with experience in CRM or constituent relationship management platforms preferred.
  • Working knowledge of Power BI or comparable reporting/analytics tools.
  • Familiarity with data governance frameworks and relevant compliance standards.
  • Experience with systems integrations, APIs, data pipelines, payment processors, workflow platforms, or tools such as Smartsheet, Power BI, or Fabric.
• Leadership and Interpersonal Skills:
  • Comfortable operating with a high degree of autonomy given deep subject-matter expertise — including advising upward on business systems, process design, and data governance best practices.
  • Strong cross-functional collaborator able to lead projects spanning multiple departments.
  • Clear communicator able to translate technical, process, data, and systems concepts for non-technical stakeholders.
  • Demonstrated ability to train, mentor, and hold stakeholders accountable to shared processes, data standards, and system adoption expectations.
• Mission and Values Alignment:
  • Commitment to uphold and support FOCUS's Catholic mission and values.
  • Ability to work collaboratively in a faith-based environment, respecting the Catholic identity of the organization.

Compensation & Benefits

For this role, we anticipate paying $70,000 - $85,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, and duties.

Personal Mission Partner Development (MPD) is one way in which FOCUS invites others to be on mission with us through the gift of their financial support. In this position, you will be expected to fundraise  to support their work with FOCUS. To thrive in serving the mission, the candidate will receive world-class training in this area and ample time to engage in their fundraising efforts. 

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

The Marketing Operations Manager is responsible for driving operational excellence across the Marketing Departments by managing key business process, coordinating cross-functional initiatives, overseeing vendor relationships, supporting financial operations, and fostering a collaborative team culture. This role services as a strategic operational partner to the Director of Marketing Operations, ensuring the department operates efficiently through strong communication, organized workflows, and effective administrative and financial management.

The ideal candidate is highly organized, proactive, detail-oriented, relationship driven, and passionate about creating systems and processes that enable the Marketing team to perform at its highest level while supporting the organization’s mission and values.

Position Responsibilities

• Operational Support
  • Maintain standardize processes across all Marketing teams to ensure consistent execution.
  • Establish and nurture strong relationships with internal stakeholder departments, fostering effective department partnerships across the organization.
  • Assist in identifying operational inefficiencies and implement solutions to improve productivity, communications, and resource allocations.
  • Document workflow and operational best practices for the Marketing team.
  • Serve as the Marketing Leadership Level 10 (L10) meeting scribe, maintaining confidentiality, trust, and discretion with sensitive information.
  • Coordinate departmental calendars, meetings, and operational communications while maintaining organization of documentation, files, and records to support team operations.
  • Coordinate new team member onboarding and facilitate training sessions if needed.
  • Manage iSupport tickets routed to the Marketing Team Queue.
• Financial Operations and Budget Administration
  • Manage the submission, tracking, and processing of invoices, receipts, expense reports, and purchase requests to ensure timely and accurate payment.
  • Partner with Finance to ensure compliance with organizational policies and financial procedures.
  • Assist with monthly budget reconciliation, expense reporting, and financial tracking for the Marketing department.
  • Maintain accurate financial documentation and support budget management activities.
• Vendor Management
  • Develop and maintain productive relationships with vendors, agencies, and external partners.
  • Coordinate vendor onboarding, documentation, and contract administration in partnership with internal stakeholders.
  • Ensure vendor invoices are submitted accurately and processed according to established timelines.
  • Serve as the primary point of contact for routine vendor communications and operational needs.
• Team Culture and Office Coordination
  • Partner with the Director of Marketing Operations to plan and coordinate team meetings, recognition activities, team-building events, and other employee engagement initiatives.
  • Maintain a welcoming, organized, and functional Marketing workspace.
  • Manage department office supplies, snacks, beverages, and other operational resources.
  • Help cultivate a positive, collaborative, mission-focused team culture that reflects the organization's values.
• Cultivate Divine Intimacy
  • Participate in community prayer opportunities, including scheduled department prayer time (Holy Half Hour minimum) and the Divine Mercy Chaplet at 3:00 p.m.
  • Avail yourself of additional spiritual formation opportunities in accordance with organizational policies and Guidelines for Divine Intimacy.
  • Be a consistent witness for Jesus Christ and maintain a courteous, Christ-like attitude in all interactions.
  • Live out the moral life in Christ in alignment with the organization’s mission, values, and relevant policies.

Qualifications

• A deep commitment to the organization’s Catholic mission and values.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field preferred.
• 3–5 years of experience in marketing operations, business operations, project coordination, or a similar operational role.
• Experience managing budgets, invoices, vendor relationships, and administrative processes.
• Strong organizational and project management skills with exceptional attention to detail in fast paced environment.
• Excellent written and verbal communication skills with high level of professionalism, discretion, and confidentiality.

Compensation & Benefits

For this role, we anticipate paying $75,000 - $80,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

FOCUS Mission is to know Christ Jesus and fulfill His Great Commission. The FOCUS Marketing team advances this mission by partnering with internal departments to build and maintain strong relationships. The Senior Account Manager ensure their department marketing needs are met effectively and efficiently, within established budgets and timelines.

The Senior Account Manager is responsible for leading the Account Managers, driving client success, and ensuring the team consistently achieves department and organizational goals, remain in budget and customer satisfaction. The Senior Account Manager serves as a trusted advisor for both internal stakeholders and key clients while promoting best practices and continuous improvement across the department and the organization

Position Responsibilities

• Department Relationships
  • Maintain a consistent communication plan with assigned departments, including recurring meetings, email updates, and status reporting to build long-term relationships with internal stakeholders
  • Effectively communicate marketing needs, priorities, and expectations across departments while collaborating to understand and support each department’s unique goals and initiatives.
  • Understand department’s business and organizational objectives to oversee the strategic marketing plans to achieve their goals.
  • Collaborate with internal marketing teams to the planning, execution, and optimization of integrated marketing campaigns across digital, strategic and creative channels.
  • Partner with Marketing Operations Director with the adoption and implementation of new tools, systems, processes, and organizational initiatives to improve operational efficiency and team performance.
• Annual Marketing Plan Management
  • Facilitate strategic planning conversations, maintain oversight of marketing activities, and ensure team members fulfill assigned responsibilities and deadlines.
  • Attend meetings between Marketing and assigned departments as needed, documenting detailed notes, action items, and next steps.
  • Distribute meeting summaries to all stakeholders, coordinate follow-up meetings, and ensure accountability for action items.
  • Provide regular project status updates to department stakeholders through biweekly or monthly communications, as appropriate.
  • Work cross-functionally with marketing teams to deliver final campaign reports and performance summaries to department stakeholders.
  • Partner with Strategic and Digital marketing to monitor campaign performance, analyze data, and present actionable insights and recommendations to clients.
  • Manage project timelines, budgets, scopes, and deliverables to ensure projects are completed on time and within budget.
• Account Management and Team Development
  • Mentor Account Managers in collaboration with the Director of Brand and Creative Services to provide providing ongoing guidance and professional development opportunities.
  • Develop and support strategic account plans for key clients, advising on complex business challenges and participating in executive-level client meetings as needed.
  • In coordination with the Marketing Operations Director, lead the adoption and implementation of new tools, systems, processes, and organizational initiatives to improve operational efficiency and team performance.
• Brand and Messaging Ownership
  • Develop and maintain a strong understanding and stewardship of the FOCUS brand and messaging across all internal and external communications.
  • Partner with departments to ensure all marketing initiatives align with established brand standards and messaging guidelines.
  • Ensure all projects follow the appropriate review and approval process to maintain brand consistency and quality.
  • Collaborate with the Director of Brand and/or Creative Director at the appropriate stages of projects to ensure strategic oversight and proper brand application.
• Cultivate Divine Intimacy
  • Participate in community prayer, including scheduled department prayer time (minimum Holy Half Hour) and the Divine Mercy Chaplet at 3:00 p.m.
  • Engage in additional spiritual formation opportunities in accordance with the Guidelines for Divine Intimacy and relevant DSC policies.
  • Serve as a consistent witness for Jesus Christ by maintaining a courteous, Christ-centered attitude in all interactions within and outside of FOCUS.
  • Strive to live according to the moral life in Christ, consistent with the Oath of Fidelity and applicable organizational policies.

Qualifications

• A deep commitment to the Catholic faith and a desire to serve through mission-driven marketing.
• 3-5 years’ experience in Account Management
• Bachelor’s degree in marketing or communications with the understanding of digital and traditional marketing
• Leadership and team collaboration.
• Client Satisfaction with clients and internal staff satisfaction
• Strong written and verbal communication skills
• Flexibility to adapt to changing priorities and deadlines

Compensation & Benefits

For this role, we anticipate paying $75,000 - $80,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion. 

Hours: Full-time

Position Mission

The IT Support Specialist will serve as the first contact with customers who need IT assistance via the phone, face to face, or email. They will troubleshoot, diagnose, and provide technical support related to computer systems, hardware, or software issues. They will provide a consistently high level of customer service while addressing helpdesk tickets. The IT Support Specialist will help with the organization and management of inventory and deployment and work with the IT team to develop creative solutions to end-user issues.

Position Responsibilities

• Close all tickets and maintain a high customer satisfaction
• Timely workstation deployments and inventory management
• Organize and process user change requests
• Respond to tickets for customers seeking help. Follow up with customers to ensure issue has been resolved via either in person, email, or over the phone
• Up to 5 days of travel per year to provide IT support at remote training locations.

Qualifications

• Associate or bachelor’s degree in a technical field
• Experience with customer support
• Passion for technology

Compensation & Benefits

For this role, we anticipate paying $60,000 - $65,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

Personal Mission Partner Development (MPD) is one way in which we invite others to be on mission with us through the gift of their financial support. In this position, we will invite you to engage in personal MPD efforts and fundraise on behalf of the FOCUS, although it will not be required.   

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion.